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SHIPPING & RETURNS

Shipping Policy

We currently ship to NZ, Australia, Europe, Canada, USA, China, Singapore, and Hong Kong.

FREE Express shipping on all orders over $1000 NZD
*Due to recent BREXIT changes to UK VAT collection, we are unable to ship parcels to the UK under the value of £135 ($260 NZD). All orders over $260 will receive free tracked express shipping.
 

IMPORTANT NOTE

The buyer is liable for payment of any country import tax/duty, VAT, GST at the time of entry into the country of destination. For more information about import taxes/duties & VAT or GST please contact your local customs office.

Delivery time does not include any time that your country’s customs office may hold your package. 

There may be delivery delays during peak times. 

International postal services are experiencing significant delays in the global network due to Covid-19. 

Return and Exchange Policy

Please choose carefully. You can only return your Shazz product if it is faulty. 

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